Overview

Global competition and increasingly discerning customers are driving businesses to optimize operations and streamline supply chain processes to deliver high-quality products faster. Lean Six Sigma (LSS) is a practical, application-oriented approach that integrates Lean’s waste reduction with Six Sigma’s focus on minimizing variability and defects to enhance process efficiency and quality. Originating from the Toyota Production System (TPS), Lean emphasizes eliminating non-value-added activities, while Six Sigma targets process variations that lead to defects. The DMAIC methodology Define, Measure, Analyze, Improve, and Control—provides a structured framework for problem-solving and continuous improvement. Widely adopted across industries such as manufacturing, healthcare, finance, and services, LSS helps organizations streamline operations, reduce waste, and improve customer satisfaction.

Objectives

• To develop a foundation in Lean and Six Sigma philosophies to obtain ASQ (American Society of Quality) certification in future.

• To introduce and discuss characteristics of Toyota Production System (TPS) practices and introduce various elements and guiding principles of lean system.

• To understand process flow and value stream mapping and its role in waste reduction.

• To help in designing the roadmap for JIT implementation and understanding the various issues involved in linking suppliers to customers through JIT delivery.

• To develop the skills to lead process improvement projects, perform detailed data analysis and apply Six Sigma tools, including statistical process control.

• To understand the flow and objectives of each of the DMAIC (Define, Measure, Analyze, Improve and Control) problem-solving steps.

• To use real-life case studies to understand practical applications of Six Sigma tools.

• To apply Six Sigma critical tools and techniques to eliminate defects and reduce process variation.

Content

• Introduction to Lean Six Sigma (Objective and History significance)
• 6σ DMAIC Process: Define (Project charter, Voice of the customer, CTQs, SIPOC)
• 6σ DMAIC Process: Measure (Data collection, MSE, Bias, Gage R&R, Baseline, Process capability, Toyota production system (TPS), TPS principles, Waste, Pull system, Kanban, Heijunka, Value stream mapping)
• 6σ DMAIC Process: Analyze (Root cause identification, Validation, Graphical tool and Statistical technique (Hypothesis test) for validation)
• 6σ DMAIC Process: Improve (Solution to root causes and CTQs, Improvement tools, Solution selection matrix, FMEA)
• 6σ DMAIC Process: Control & Application (Control plan, Control charts, Poka-yoke, Project closure)
• Integrated Case and Industry Application (Real life case studies)

For Whom

Higher level, Middle management and Junior level managers who are involved/responsible for planning and implementation of improvement and operational excellence projects, including consulting work in the supply chain.

Enquiry and Registrations

Management Development Programmes (MDP) Office

Indian Institute of Management Indore
Prabandh Shikhar, Rau-Pithampur Road
Indore 453556, Madhya Pradesh, INDIA

Email : mdp@iimidr.ac.in
Tel. : 0731-2439720/0731-2439727/0731-2439726/0731-2439666
Fax : +91-731-2439800