Associate for Technical and Student Support: TimesPro, A Division of Bennett, Coleman & Co. Ltd.
The Chief Operating Officer (COO) certificate program is meticulously designed for working professionals aspiring to master the intricacies of operations management at a senior level. Spanning core principles, operational excellence, technology integration, and strategic management, the curriculum equips participants with the necessary tools, frameworks, and analytics to drive efficiency and innovation. Participants will delve into topics such as Lean Six Sigma, digital transformation, financial management, and sustainable operations, preparing them to tackle the challenges of modern business landscapes. Through a combination of theoretical insights and practical applications, including a capstone project that simulates real-world operational challenges, the program aims to develop leaders capable of steering their organizations toward operational excellence. Emphasizing leadership, risk management, and ethical practices, this program prepares future COOs to not only enhance operational efficiencies but also lead with integrity and a vision for sustainable growth.
O – Operational Excellence: Master Lean Six Sigma and Total Quality Management for peak operational efficiency.
P – Predictive Analytics: Harness AI and big data for forecasting and optimizing operations.
T – Technology Integration: Implement cutting-edge digital transformation strategies and emerging technologies.
I – Innovative Strategies: Foster innovation and continuous improvement in operations.
M – Management Mastery: Develop advanced financial, risk management, and leadership skills tailored for COOs.
U – Unique Exposure: to case studies and industry insights
M – Mindful Leadership: Cultivate executive presence and lead high-performance teams effectively.
Programme Contents
Course Name | Topics |
Operation Management | Introduction to Operation Management |
Process Flow Analysis I & II | |
Process KPIs | |
Assembly Line Operations | |
Process Improvement Strategies | |
Quality Management (Handling Six Sigma) I & II | |
Lean Toyota Production System KAIZEN | |
Introduction to Project Management | |
Project Scheduling | |
Project Management & Control | |
Resource Planning on Projects | |
Time Cost Trade off | |
Introduction to Supply Chain | |
Managing Inventory Flows I & II | |
Advanced logistics and distribution models | |
Digital transformation strategies for operations | |
Transportation and Logistics Analytics | |
Theory of Constraints | |
Project Selection | |
Critical Chain in Project Management | |
Financial Aspects in Operations | Capital Budgeting and Financial Risk |
Cost Management | |
Social Cost Benefit Analysis | |
Taxation | |
Strategic Management | Mergers & Acquisitions |
Procurement & Contract Management | |
Stake Holder Management | |
Driving Innovation in Markets | |
Marketing | Digital Marketing |
Marketing I & II | |
Brand Management I & II | |
Sales & Distribution Management | |
Data Analytics | Blockchain Applications in Operation & Supply Chain |
Digital Transformation | |
Data Visualization | |
Decision Making through Optimization | |
Fintech | |
Understanding Uncertainties | |
AI & Other Immerging Technologies Application | |
Data Analytics for Operations | |
Organizational Behaviour | Talent Management in Operations |
Leadership Frameworks and Personal Style | |
Behavioural Aspects | |
Managing People | |
Network Analysis | |
Ambidextrous Organization | |
Operation Management in VUCA World | |
|
Business Ethics in Operation Management |
Communication Management | |
Legal Aspects in Operations | |
Simulation (Beer Game) |
Note: Medium of instruction: English, Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/adapted to fit the participant profile & programme hours.
Key Takeaways:
Gain a deep understanding of operational strategies and how to align them with broader business goals for enhanced efficiency and competitiveness.
Master the application of Lean Six Sigma, Total Quality Management (TQM), and other process improvement frameworks to drive operational excellence.
Develop expertise in leveraging digital technologies and data analytics to optimize operations and drive data-driven decision-making.
Acquire financial acumen necessary for operational leaders, focusing on budgeting, cost control, and financial analysis to support strategic decisions.
Enhance leadership skills to build and manage high-performing teams, fostering innovation and navigating the challenges of scaling operations sustainably.
Network Expansion: Participants will join a community of like-minded professionals and experts, expanding their professional network and opening up collaborative and career opportunities.
Duration & Number of Session Hours
Duration: 11 Months
Number of Hours: Approx. 126
On-campus module of 3 days duration: 12 sessions
One or two sessions from some of the courses will become part of the on-campus orientation module. In case the on-campus module is not conducted due to Covid situation, the same will be included in the total number of sessions.
*The programme duration may be slightly extended due to the issues like faculty unavailability and gazetted holidays on the session days
Pedagogy
The pedagogy will be a judicious mix of lectures, async, case discussions, project work, term papers, and assignments etc.
Assessment
The performance of participants will be monitored on a continuous evaluation basis through quizzes, assignments, tests, and examinations. The participant is required to score minimum marks/grades as decided by the Institute from time to time to complete the course.
Certification
Successful Completion Certificate by IIM Indore in a valedictory ceremony to be held on the campus.
* Sample certificate is indicative. The Institute reserves the right to revise it.
**The Completion certificate will only be awarded to participants who complete the programme evaluation and attendance criteria.
Eligibility Criteria
A Diploma holder (10+2+3) or Bachelor’s Degree Graduate (10+2+3 or 10+2+4) from a recognised university or institution in any discipline with a minimum of 50% aggregate marks and 8 years of professional work experience (excluding internships or training experiences).
How the Courses will be delivered:
Sessions will be delivered through on-line mode using an appropriate technology Synchronized platform. Lectures will be delivered through broadband based technology involving two-way audio and video communication. Sessions will be held once in a week on weekends. Participants can attend sessions directly from their desktop/laptop (Direct-2-device). Participants will be provided reading materials etc. for each course. They may also interact with the concerned faculty through e-mails/ chat mode.
Considering that the batch would be diverse, i.e., participants from different functional areas, the content of some of the courses would focus on developing an understanding of functional areas before exploring strategic dimensions of decision making.
The academic sessions will start from February 2025, Sessions will be held on every Sunday–
The normal timing of the sessions will be as follows:
First session: – 9:00 am to 10:15 am(IST)
Second session: – 10:30 am to 11:45 am(IST)
Or Third session – 12:00 pm to 1:15 pm(IST)
The time gap between two consecutive sessions is to give the participants a break. On some days, the classes may extend beyond the mentioned time. In addition to attending interactive sessions, participants must undertake online quizzes, assignments, and examinations.
Programme Activity Timelines
Application Closure | February 2025 |
Estimated date for Academic Orientation | February 2025 |
Tentative Programme End Date | January 2026 |
Total Fees and Payment Schedule*
Particulars | Amount INR |
Programme Fees paid at time of Registration. | 2500 |
(1st Instalment) payable at the time of admission (excluding GST) | 1,06,600 |
10th May ’25 (2nd Instalment) –(excluding GST) | 1,00,000 |
10th August ‘25 (3rd Instalment) –(excluding GST) | 1,00,000 |
10th November ‘25 (4th Instalment) –(excluding GST) | 70,500 |
Total (Exclusive of Bank charges of INR 6,600 & GST) | 3,73,000/- |
Overall, Fees (including GST @ 18% and Bank Charges of INR 6,600 /-) | 4,46,740/- |
* In case of participants paying fees via NEFT, RTGS, IMPS, or Cheque, DD will get a waiver of 1.5% (up to INR 6,600/-) on the Overall fees of INR 4,46,740/-.
* In case a participant profile is rejected by the Institute, INR 2,500/- of the application fee is non-refundable.
*Exact Dates will be notified later.
Student Privileges
The participants who will complete the programme successfully will be eligible for the Executive Education Alumni status of IIM Indore. They will require to apply separately along with the necessary fee to register their name. Current alumni membership plans are as follows:
Benefits available to Executive Education Alumni: 1) Communication of brochures and newsletters from IIM Indore, 2) Access to the IIM Indore Campus Library (onsite access only), 3) Official email ID of the institute.
Mere successful completion of the programme, application submission, and fee does not entitle a participant to be eligible for executive education alumni status. IIM Indore reserves the right to confer or withhold executive education alumni status.
IIM Indore reserves the right to modify the above conditions at its discretion at any time without notice.
Only the courts at Indore, India will have the territorial jurisdiction to try any disputes arising in respect of the Executive Alumni membership being granted.
Apply Now: https://timespro.com/executive-education/iim-indore-chief-operating-officer-programme
For more details contact: olpoffice@iimidr.ac.in
Tel.: 0731-2439739 / 0731-2439676
Please note that IIM Indore reserves the right to change the programme design, format, number of sessions, certificate format, terms in the programme or can incorporate any such change deemed necessary by the institute without prior intimation.